Last Updated: 11.01.2025

This Privacy Policy (“Policy”) explains how Pocket Masti (“Pocket Masti,” “we,” “us,” or “our”), a product of Callbok India, collects, uses, and protects personal information you share with us when you interact with our mobile app and website (collectively, the “Platform”). By using our Platform, you agree to the terms of this Privacy Policy and our Terms of Use.

We are committed to protecting your personal information and ensuring transparency about how it is processed.

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1. Information We Collect

We collect the following categories of personal information to provide you with our services, including audio content (e.g., audiobooks, podcasts, and Pocket Novels), interactive reading, and creative writing tools:

1.1 Personal Identifiers

• Name, email address, contact number, account name, and password.
• Profile photo or avatar.
• IP address and location details.
• Social media profile links (e.g., Facebook, Instagram).

1.2 Protected Class Information

• Age/date of birth.
• Gender (if provided).

1.3 Commercial and Financial Information

• Payment information.
• Details of customers you follow or who follow your account.

1.4 Internet Activity

• Interaction data with our Platform, including browsing, reading, and audio listening activities.

1.5 Audio Information

• Recordings of customer service interactions.

1.6 Inferences

• Data derived from your activity to provide personalized content recommendations.

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2. How We Use Your Information

We use the personal information we collect for the following purposes:

Category of Information	Purpose
Personal Identifiers, Protected Class Information	To create and manage your account, provide access to content, and personalize your experience.
Commercial and Financial Information	To process payments and provide you with premium services (e.g., ad-free experience).
Internet Activity and Inferences	To analyze your preferences, deliver tailored recommendations, and improve our content and services.
Audio Information	To ensure quality and resolve customer support inquiries.

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3. Sharing Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: To process payments, manage user accounts, host our Platform, and perform analytics.
• Advertising Partners: For personalized advertisements (targeted advertising).
• Legal Requirements: To comply with legal obligations or enforce our Terms of Use.

We do not sell personal information or share it for cross-context behavioral advertising beyond the scope of targeted advertising described above.

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4. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request access to the personal information we collect about you.
• Right to Correct: Request corrections to inaccurate information.
• Right to Delete: Request deletion of your personal information, subject to legal exceptions.
• Right to Opt-Out: Opt-out of targeted advertising or the use of cookies for tracking purposes.

To exercise these rights, please contact us at privacy@pocketmasti.in.

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5. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Platform. These technologies help us:

• Save your preferences.
• Understand how you interact with the Platform.
• Deliver personalized content and advertisements.

You can disable cookies in your browser settings. For more details, see our Cookies Policy.

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6. Retention of Information

We retain your personal information only as long as necessary for:

• Providing services to you.
• Fulfilling legal obligations.
• Resolving disputes or protecting our legal rights.

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7. Protecting Your Information

We implement technical, administrative, and physical safeguards to secure your personal information. However, no system is entirely secure, and we cannot guarantee absolute protection against breaches.

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8. Privacy for Minors

Our Platform is not directed at children under the age of 13. We do not knowingly collect personal information from minors.

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9. Updates to This Policy

We may update this Privacy Policy periodically. If significant changes are made, we will notify you through our Platform.

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10. Contact Us

For questions or concerns about this Privacy Policy or to exercise your privacy rights, please contact us at:

Firm Name: Callbok India

Address: 5, Sector 91, Faridabad